Terms & Condition
Terms & Conditions
Welcome to Geelong Maxi Cab. These Terms & Conditions govern the use of our website and transportation services. By accessing our website, making a booking, or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these Terms & Conditions, you should not use our services.
Service Overview
Geelong Maxi Cab provides professional maxi cab transportation services including airport transfers, group travel, wheelchair-accessible transport, and local travel across Geelong and surrounding areas. All services are subject to availability, traffic conditions, and operational requirements.
Booking and Confirmation
Bookings can be made through our website, phone, or other approved communication channels. A booking is considered confirmed once accepted by Geelong Maxi Cab. Customers are responsible for providing accurate pickup locations, contact details, and travel information. Any incorrect information may result in delays or service disruptions.
Pricing and Payments
All fares are calculated based on distance, time, passenger requirements, and service type. Prices may vary depending on peak hours, special requests, or unforeseen circumstances. Payment is required as agreed at the time of booking. We reserve the right to update pricing without prior notice.
Cancellations and Refunds
Customers are encouraged to notify us as early as possible if they wish to cancel or modify a booking. Cancellation fees may apply depending on the timing of the cancellation. Refunds, if applicable, will be processed according to our cancellation policy and method of payment.
Passenger Responsibilities
Passengers are expected to behave respectfully and comply with all safety instructions provided by the driver. Seat belts must be worn at all times where required by law. Any damage caused to the vehicle by passengers may result in additional charges. Geelong Maxi Cab reserves the right to refuse service to passengers displaying unsafe or inappropriate behavior.
Service Limitations
While we strive to provide punctual and reliable service, Geelong Maxi Cab is not responsible for delays caused by traffic, weather conditions, road closures, or circumstances beyond our control. We do not guarantee arrival times and recommend allowing extra time for important appointments or flights.
Liability and Disclaimer
Geelong Maxi Cab is not liable for loss, damage, or delays to personal belongings left in the vehicle. Passengers are responsible for their own items during the journey. Our liability is limited to the extent permitted by applicable laws.
Website Usage
The content on our website is provided for general information purposes only. Unauthorized use, copying, or distribution of website content is prohibited. We reserve the right to update or modify website content at any time without notice.
Privacy and Data Protection
Personal information collected during bookings or website usage is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in that policy.
Changes to Terms & Conditions
Geelong Maxi Cab reserves the right to amend these Terms & Conditions at any time. Any updates will take effect immediately upon being published on this page. Continued use of our services indicates acceptance of the revised terms.
Governing Law
These Terms & Conditions are governed by the laws applicable in Victoria, Australia. Any disputes arising from these terms or our services will be subject to local jurisdiction.