Privacy & Policy
Privacy & Policy
Geelong Maxi Cab is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, contact us, or book our services. By accessing our services, you agree to the terms outlined in this policy.
Information We Collect
We may collect personal and non-personal information to provide reliable and efficient maxi cab services. The information collected helps us improve our service quality and customer experience.
The information we may collect includes:
• Full name
• Contact details such as phone number and email address
• Pickup and drop-off locations
• Booking details including date, time, and passenger requirements
• Communication records when you contact us
• Website usage data such as IP address, browser type, and pages visited
How We Use Your Information
Your information is used strictly for service-related purposes. We do not misuse or sell your personal data to third parties.
We use collected information to:
• Process and manage bookings
• Communicate booking confirmations and updates
• Provide customer support and respond to enquiries
• Improve website functionality and service efficiency
• Ensure safety, compliance, and service quality
• Meet legal and regulatory requirements
Information Sharing and Disclosure
Geelong Maxi Cab respects your privacy and does not share personal information with third parties except when necessary.
Information may be shared only in the following situations:
• With drivers to complete your booking
• When required by law or legal authorities
• To protect the rights, safety, or property of customers and our business
• With trusted service providers assisting in operations under confidentiality agreements
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Our website and internal systems use security measures to safeguard data. While we strive to protect your information, no online transmission or storage system can be guaranteed as completely secure.
Cookies and Website Tracking
Our website may use cookies to enhance user experience and analyze website performance. Cookies help us understand how visitors interact with our website and allow us to improve navigation and content. You can choose to disable cookies through your browser settings if preferred.
Your Rights and Choices
You have the right to access, update, or request correction of your personal information. You may also request the removal of your data, subject to legal and operational requirements. If you have concerns regarding your privacy, you are encouraged to contact us for clarification or assistance.
Third-Party Links
Our website may contain links to third-party websites for additional information. Geelong Maxi Cab is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page and become effective immediately.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact Geelong Maxi Cab through our official contact channels.